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Select the Outlook profile on the Email tab and then click on Repair. Select Account Settings from the given options. Click the down-arrow sign available next to Account Setting. In the Outlook window, click on File menu. The user has emails from 2010 in their Deleted and Sent Items which they know they have previously deleted.Īny advice on troubleshooting this issue would be welcome. Option 1: Repair MS Outlook 2016 Profile. I was originally sceptical of this issue but I now do believe that these emails are re-appearing. I have searched the Internet for similar issues but most deal with sync issues in cached mode and/or multiple devices checking the one email account.
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If we login to OWA then the same emails appear there that appear in Outlook.Įxchange is set to delete 'deleted' emails after 30 days. PST stands for Personal Storage Table and it is the file. Outlook is setup NOT to use cached mode, and the user does not check emails from Another reason why a Microsoft Outlook mail may fail to delete might be due to the PST file being corrupt. From the three categories, and you can choose the one that suits you. In the given columns, type the suitable details of the emails you want to search. Now, extend the Search tools, choose the Advance Find option. This has happened periodically over the last few years, and over this time the user machine has been replaced twice and the Outlook profile recreated on each new machine. After that in the top section, click in the Search box to activate the Search Tools tab. The user is unsure how long it takes for the emails to re-appear. I have a user that complains that deleted emails keep on re-appearing in Outlook (Outlook 2010 SP2) after being emptied from the Deleted Items folder.Įmails also seem to re-appear in the Sent Items folder.
MS OUTLOOK FOR MAC DELETED EMAILS REAPPEAR IN INBOX UPDATE
We are running Exchange 2010 SP3 Update Rollup 8V2 (all roles are installed on a single server).